Terms and Conditions

The following Terms and Conditions of Service apply to all products and services provided by Keith Draws.

For the purposes of this Document Keith Johnston of 51 Mossway, Middleton, Manchester, M24 1WS U.K. Will be known as “Keith Draws”

All work is carried out by Keith Draws on the understanding that the client has agreed to the following terms and conditions.
Design Choices:
If a choice of design is presented, only one solution is deemed to be given by Keith Draws as fulfilling the contract. All other designs remain the property of Keith Johnston unless agreed in writing that this arrangement has been changed.

Project Acceptance:
At the time of proposal, Keith Draws will provide the customer with a written or emailed estimate or quotation.
A copy of the estimate or quotation is to be returned by email by the customer to Keith Draws to indicate acceptance and should be returned to keithdraws@gmail.com Alternatively, the client may email an official order or a deposit in reply to the estimate or quotation which binds the client to accept Keith Draws´s terms and conditions. No work on a project will commence until an agreed deposit has been received by Keith Draws.

Design Charges
Charges for design services to be provided by Keith Draws, will be set out in the written estimate or quotation that is provided to the customer. A non-refundable deposit is required to book the work. When the customer pays the deposit requested this indicates acceptance of the Terms & Conditions. The deposit will be either $75 or 10% of the total quoted cost, whichever is more. The deposit will secure a place in the queue and an approximate date commencement of work cannot be determined until Keith Draws has received this amount.

  1. Work process and design revisions:
    Upon commencement Keith Draws will produce rough drafts of the requested work which will be sent to the client by email for approval or edit requests. If edit requests are received Keith Draws will make the requested edits and return to the client for approval. This process will repeat until the client approves the rough layout.  Once the rough layout work is approved the final artwork will be produced. Any changes requested to the final artwork will be chargeable and the client must agree by email to the costs before the changes are made.
    A reasonable amount of revisions to the rough layouts is allowed (as determined by Keith Draws). If the revisions go beyond the reasonable allowable amount, Keith Draws will notify the client and any potential extra charges will be quoted. Once the client emails agreement to the extra charges, work will continue.
  2.  The cost of each cover includes up to two Character depictions on the final art. If more characters are required Keith Draws has the right to an extra payment for each character. The price would normally be $75 (US) per character but in the case of a special offer, the price may be negotiated to the satisfaction of Keith Draws.

Charges for Other Services
Charges for any additional services over and above the estimated design will be quoted or estimated and upon quote approval will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance. One the payment is made the additional work will commence.

Payment and Publication
The customer will be provided with an approval email and invoice prior to/or at the time of delivery of final artwork. At this time the remainder of the amount due will become payable and the customer will also be required to pay the balance to Keith Draws. Payment of the balance signifies that the customer has approved the final artwork and there are no faults or errors.
Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 10% per month of the outstanding amount.
Payments may be made by cash or PayPal in Pound Sterling or US Dollars; or if previously agreed by electronic funds transfer.
Publication and/or release of work done by Keith Draws on behalf of the client, may not take place before cleared funds have been received.
Once the project is published any errors or mistakes then found are deemed to be the responsibility of the client who has by requesting the project to be published given approval to the project for publication. Keith Draws will have no obligation either financial or otherwise to correct mistakes found after publication.

An account shall be considered default if it remains unpaid for 5 days from the date of invoice. Keith Draws shall be considered entitled to remove Keith Draws´s and/or the customer´s material from any and all computer systems, or any publication or distribution source until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.
Removal of such materials does not relieve the customer of its obligation to pay the due amount. Customers whose accounts become default agree to pay Keith Draws reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks
Copyright is retained by Keith Draws on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing/email and after all costs have been settled.
By supplying text, images and other data to Keith Johnston for inclusion in the customers’ website or another medium (including photo montage or illustration), the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
Any artwork, images, or text supplied and/or designed by Keith Draws on behalf of the customer, will remain the property of Keith Draws and/or it´s suppliers.
The customer may request in writing from KeithDraws, the necessary permission to use materials (for which Keith Johnston holds the copyright) in forms other than for which it was originally supplied, and Keith Johnston may, at his discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used.

By supplying images, text, or any other data to Keith Johnston, the customer grants Keith Johnston permission to use this material freely in the pursuit of the design.
Should Keith Johnston, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Keith Johnston to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold Keith Johnston free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permission.

Copyright in the case of Book covers, CD covers, and illustrations created by Keith Draws:
Keith Draws’s art is not stock art. Once a client purchases a cover artwork, that artwork will never be used for another customer. However, the illustrations may appear in collections, posters, postcards or other merchandise promoting the work of Keith Draws.
The client may use the art to promote the book/CD it was purchased for in any way they choose without any further charges or permissions. This includes producing free posters, tee shirts, mugs or any other promotional items etc.

If the client wishes to own the copyright then a fee will be negotiated.
If the client wants to make merchandise for profit using the work while Keith Draws owns the copyright then a small royalty will be required and will have to be negotiated.

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.
The customer also agrees that Keith Draws holds no responsibility for any changes made by any third party, before or after a design is published.
Any changes made to illustration work for which Keith Draws holds the Copyright will be subject to his approval and if that approval is not given then the illustration must be removed from circulation (public viewing) immediately.

Special Offers:
In order to take advantage of a particular “Special Offer” a deposit must be paid at the time of the “Special Offer”. Once the deposit is made the client must supply all relevant material in order to complete the project/order no later than eight months after the deposit was paid. After this time has passed the current full price will be chargable. All deposits are none refundable.

Other liabilities:
Use of the work of Keith Draws does not give Keith Draws liability for anything, either financially or morally, other than those elements specified within these terms and conditions.

E&OE 2019.